Listening is a powerful and magnetic force. Have you ever noticed this? The people who listen to us are the ones that draw us closer. So, it makes sense why improved listening skills can make you a more effective leader. Whether you’re listening to your kids or in a meeting receiving feedback from your employees, it’s essential that you listen carefully and become more mindful of what others are saying between the lines.
As a leader, it’s not always easy to know what subordinates are thinking. It's quite common for those who speak out about their concerns to be labeled as complainers or having a bad attitude. Depending on the culture, there may be fears or frustrations around communication.
But, the leader who can listen clearly will develop relationships of trust and let others know their voice has value.
One of the ways a true leader can listen is by learning body language, being able to discern moods, facial expressions, and knowing behavioral issues....
Is your organization's culture positive? Is it cut-throat?
Organizational culture is often treated as an afterthought. Either you have a good one or a bad one naturally, right? Wrong. Like any key relationships (i.e. marriage, parenting) the best ones don't just evolve organically -- they require intentionality. Yet, as critical as it is, the culture of organizations is rarely prioritized. I have to remind leaders that it's every bit as important and malleable as your business strategy or your core product/service. If you want a workforce that's motivated and empowered, you need to view your culture as a key business driver. Here’s how you can do that:
Encourage your team to socially connect at work
Positive social connections at work result in less mental and physical illness, faster learning, and better performance on the job. Some basic approaches to improving the social dynamics in your workplace include:
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